Responsible Service of Alchohol
The estimated annual cost to the Australian community of alcohol related problems is estimated to be in excess of six billion dollars.
Regular negative media surrounding alcohol related incidents and costly litigation means that the liquor industry is increasingly being held accountable for the effects of the products it sells.
The fines that apply to companies, licensees and individual staff can be devastating, and ignorance is no protection.So it makes simple business sense to ensure that every person involved in the service of alcohol is aware of the law and has the skills to minimise or prevent alcohol related incidents.
Undertaking the Liquor Licensing approved “Responsible Service of Alcohol” is one way of protecting your business, staff and patrons.
Key topics
- The concerns, impact and costs associated with alcohol abuse and misuse.
- Roles and responsibilities of the liquor authorities, courts, police, department of health and department of transport in controlling liquor.
- Legislative provisions for: harm minimisation, public rights, definition of intoxication, minors and proof of age, offences and penalties, premises standards and recommended signage.
- Responsible liquor practices and promotions. Managing patron behaviour. Responsibilities of the licensee, staff and consumers.
- Standard drinks and the effect of alcohol on a diverse range of individuals and groups.
- Practical strategies to prevent intoxication and underage drinking while increasing profits.
- Reducing costs associated with security, legals and repairs.
- Public relations - Improving the image of premises and the liquor industry.
Recommended Participants:
All staff serving or handling alcoholic beverages.
Program Structure:
5 hours of face to face facilitation. This is a national recognised unit of competence and successful participants will be issued with a Liquor Licensing accredited certificate.
Investment:
$95 per person or $75 per person for groups of 8 or more.